React for Simpro

Overview

React is a tenant-facing mobile app that lets tenants report faults, request jobs and track progress in real time—all feeding directly into your Simpro workflow. Tenants use an intuitive, icon-based interface to select the location, item and fault, attach photos and book appointments linked to your priority codes. Your team receives complete job requests without phone calls or manual data entry, improving first fix rates and keeping tenants informed at every stage. The app is white-labelled to your brand and published under your name in the app and play stores.

Who it's for

• Property maintenance and facilities management businesses using Simpro who serve tenants.
• Contractors managing tenant-occupied sites who need a streamlined way to receive and track job requests.
• Businesses wanting to reduce phone calls, cut data entry and give tenants real-time visibility of job progress.

Key benefits

• Saves your clients' time and adds value to your service—tenants report faults in seconds, not phone calls.
• Saves you time with less data entry and fewer inbound calls—job requests arrive complete with photos and details.
• Improves first fix rates—tenants provide the right information upfront so engineers arrive prepared.
• Your brand, your app—white-labelled with your logo and published under your name in app stores.

How it works with Simpro

• Tenants report faults using icon-based selection for location, item and fault type, with photo uploads.
• Interactive booking forms link directly to your pre-configured Simpro priority codes and site asset lists.
• Job requests update Simpro in real time—no re-keying, no delay between request and action.
• Real-time notifications keep tenants informed at every stage, with a complete time-stamped audit trail stored in the cloud.

Next steps

See how React can streamline tenant job reporting across your Simpro setup with a guided demo from our team.