Conversational Agents for Simpro

Overview

Conversational Agents for Simpro is an AI-powered messaging assistant built for trade businesses. It responds to every SMS and WhatsApp message professionally, 24/7—trained on your services and FAQs to give customers accurate information. It gathers job details, creates quote requests in Simpro and books engineer visits based on real-time calendar availability. New leads, quote requests and bookings sync directly into your Simpro system with no manual entry.

Who it's for

• Trades and service businesses that receive high message volumes and want to capture every lead.
• Simpro users who miss enquiries outside business hours or during busy periods.
• Businesses wanting to free their team from repetitive text queries and focus on delivering work.

Key benefits

• Save hours every day—stop spending time on repetitive text queries and callbacks.
• Increase bookings by capturing every lead, even outside business hours.
• Better customer experience—instant responses without waiting or hold music.
• Simpro-native integration—quote requests, bookings and customer records sync automatically.

How it works with Simpro

• Works with your existing Simpro setup—no changes needed to your workflows.
• Quote requests and job details are created directly in Simpro, ready for your team.
• Automatic customer record creation and updates from message conversations.
• Real-time calendar sync so the agent books appointments based on actual availability.

Next steps

See how Conversational Agents fits into your sales and marketing strategy and Simpro setup with a guided demo from our team.